FAQs

What is your Shipping Policy?

Currently we ship only to the US. Orders are typically processed within 3 business days. You will receive a tracking number in your confirmation email when we ship your order. Shipping typically takes 1-3 business days.

What is your Return & Exchange Policy?

Return & Exchange Policy

We have a 30-day return & exchange policy, which means you have 30 days to return or exchange an item from the date it was received. To be eligible for a refund, your item must be unused and in the same condition that you received it, with tags attached and in the original packaging. 
*If items are sent back without the tags attached or in a used condition (machine washed, perfumed or stained) they will not be eligible for a refund and will not be sent back to the customer. 

Returns will be subject to a $6 return shipping fee, which will be deducted from your refund. Exchanges are not subject to a return fee. 

Outbound shipping fees from the original order are not refundable.

To initiate a Return or Exchange, please visit:
https://skivys.loopreturns.com/

How do I care for my SKiVYS?

We suggest washing your SKiVYS on delicate/cold, and either laying flat to dry or tumble dry low for the longest life of your garment.